Authentic Self  ·  Legal & Policy

Privacy Policy

We are committed to protecting your personal data and your right to privacy. This policy explains how we collect, use and store your information.

Who We Are

Our website address is: https://authentic-self.co.uk

https://authenticrystals.com

What Personal Data We Collect
& Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Information submitted through our contact forms is used solely to respond to your enquiry and is not shared with third parties.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Analytics

We may use analytics services to understand how visitors use our website. This helps us improve the experience for all users.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

We never pass on or sell any details that are given to us during any services or transactions.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All data is kept for a minimum of 3 years for accounting reasons.

What Rights You Have
Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We keep all information for 4 years only for accounting reasons. This may include personal information and IP addresses given at time of sale or booking of services.

If you wish to make a Subject Access Request (SAR), please email our website subject matter care of our GDPR Officer. Additional information such as ID may be needed for a formal request to be made.

Data Breach Procedures

In the event of a data breach, we will inform you within 48 hours if any of your data has been affected.

Company Address
Authentic Self, 130, Belper, Derbyshire, UK, DE56 1FN

Contact Number
07539375167

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Further Terms of Service

This website is operated by Authentic Self. Throughout the site, the terms "we", "us" and "our" refer to Authentic Self. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Online Store, General
& Third-Party Terms

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 — Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time.

Section 4 — Modifications to Service & Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right to limit the quantities of any products or Services that we offer.

Section 6 — Accuracy of Billing

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Section 8 — Third-Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and will not have any liability for any third-party materials or websites.

Section 9 — User Comments & Submissions

If you send creative ideas, suggestions, proposals or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. You are solely responsible for any comments you make and their accuracy.

Personal Information,
Liability & Indemnification

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

Section 12 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others, or to interfere with the security features of the Service.

Section 13 — Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind. In no case shall Authentic Self, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Authentic Self and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service.

Governing Law
& Contact Information

Section 15 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Section 16 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

Section 17 — Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Section 18 — Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

Section 19 — Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Section 20 — Contact Information

Questions about the Terms of Service should be sent to us at [email protected]

Company Address
Authentic Self, 130, Belper, Derbyshire, UK, DE56 1FN

Contact Number
07539375167

Need Help?

For any questions relating to our Privacy Policy or Terms of Service, please get in touch.

Contact Us

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